Compare
muro vs the live chat tools you already know.
One page per tool, side by side: how it is priced, where it keeps your data, what the widget weighs, and when the other tool is the better pick.
- 21 tools
- Prices and hosting read on 10 October 2026
- Every number linked to its source
muro vs Intercom
An all-in-one customer-service suite aimed at mid-market and enterprise, with a heavy AI agent (Fin) bolted on.
- Pricing
- Per seat, from $39
- EU hosting
- EU as an option
muro vs Crisp
A popular SMB chat suite with a generous free tier and tightly capped seats per plan.
- Pricing
- Flat per workspace, from $45
- EU hosting
- EU by default
muro vs Tidio
An SMB chat-and-chatbot tool with an e-commerce lean, priced by operators and AI conversations.
- Pricing
- Usage (conversations), from $29
- EU hosting
- EU by default
muro vs Tawk.to
A free live-chat tool monetised through paid branding removal, hired agents and add-ons.
- Pricing
- Free
- EU hosting
- No EU option
muro vs LiveChat
A mature, sales-focused live-chat platform billed per agent per month.
- Pricing
- Per seat, from $25
- EU hosting
- EU as an option
muro vs Drift
An enterprise conversational-marketing and sales platform (now part of Salesloft).
- Pricing
- Enterprise, quote-based, sales-seat pricing
- EU hosting
- No EU option
muro vs Zendesk
A large customer-service suite where chat (messaging) is one part of a per-agent ticketing platform.
- Pricing
- Per seat, from $69
- EU hosting
- EU as an option
muro vs HelpCrunch
An SMB customer-communication tool bundling chat, email and a knowledge base, priced by team member.
- Pricing
- Per seat, from €15
- EU hosting
- Unclear
muro vs Chatwoot
An open-source customer-engagement platform you can self-host, or use as a per-agent cloud product.
- Pricing
- Per seat, from $19
- EU hosting
- No EU option
muro vs Gorgias
A helpdesk built specifically for e-commerce, deeply wired into Shopify, BigCommerce and Magento order data.
- Pricing
- Usage (tickets), from $10
- EU hosting
- Unclear
muro vs Freshchat
The messaging product inside the Freshworks suite, aimed at teams that also use Freshdesk and want chat, bots and channels together.
- Pricing
- Per seat, from $23
- EU hosting
- EU as an option
muro vs Help Scout
A polished, email-first help desk with a shared inbox, a knowledge base and Beacon chat, popular with SMB support teams.
- Pricing
- Per seat, from $30
- EU hosting
- No EU option
muro vs Front
A collaborative shared-inbox platform for teams that manage email and channels together, aimed at mid-market operations and support.
- Pricing
- Per seat, from $35
- EU hosting
- EU as an option
muro vs Olark
One of the original live-chat tools, focused on straightforward website chat for small businesses.
- Pricing
- Per seat, from $29
- EU hosting
- No EU option
muro vs Userlike
A German live-chat and messaging platform with a strong GDPR story and support for channels like WhatsApp.
- Pricing
- 3 seats minimum, from €105
- EU hosting
- EU by default
muro vs HubSpot
A large CRM and marketing, sales and service suite whose free live chat is the on-ramp into paid Service and Sales Hubs.
- Pricing
- Per seat, from $10
- EU hosting
- EU as an option
muro vs Zoho SalesIQ
The live-chat and visitor-tracking product inside the Zoho suite, aimed at teams already using Zoho CRM.
- Pricing
- Per seat, from €10
- EU hosting
- EU as an option
muro vs Smartsupp
A European live-chat tool known for chatbots and visitor video recordings, popular with SMBs and online shops.
- Pricing
- Flat tiers, from $24
- EU hosting
- EU by default
muro vs JivoChat
A multichannel business messenger bundling live chat, email, phone and social channels, aimed at SMBs.
- Pricing
- Per seat, from $28
- EU hosting
- Unclear
muro vs Chatra
A simple, friendly live-chat tool for small businesses and online stores, with a usable free plan.
- Pricing
- Per seat, from €31
- EU hosting
- Unclear
muro vs Re:amaze
An e-commerce-focused helpdesk combining chat, email, social and FAQ, popular with online stores.
- Pricing
- Per seat or flat, from $29
- EU hosting
- Unclear
Pricing shows the model and the entry plan with live chat as listed on each vendor's page on 10 October 2026. EU hosting is what each vendor's own legal pages say about where data is stored. Positioning copy as of June 2026.
Sources
Where the numbers come from.
We read every pricing page and every privacy and legal page ourselves, and published the results with open datasets.
Try muro on your own site.
One flat price for your whole team, servers in Germany. 14-day trial, no card needed.