[COMPARE] · JIVOCHAT

muro vs JivoChat

A multichannel business messenger bundling live chat, email, phone and social channels, aimed at SMBs. It bills per agent, and the pitch is breadth of channels rather than a modern AI that answers from your docs.

Try muro free →See pricing

[SIDE BY SIDE]

muro vs JivoChat, line by line.

As of June 2026

	muro	JivoChat
Pricing model	✓Flat monthly — from $19, unlimited agents	Per agent
Adding teammates	✓Unlimited agents on every plan	Every agent is billed
AI	✓AI answers from your docs, BYO key	AI add-on, not the core
Data residency	EU only (Hetzner DE + Amazon SES eu-west-1)	US / EU options
Widget weight	~6 KB gzipped, 12 languages, auto-detected	Heavier multichannel bundle
Best for	Chat + AI at a flat price	Teams wanting many channels in one app

Positioning as of June 2026. Check JivoChat’s own pricing page for current numbers.

[WHY TEAMS SWITCH]

Why teams leave JivoChat for muro.

AI that answers from your docs

Most questions handled before a human, on your own key at zero markup.

Flat, not per agent

Unlimited agents on one plan.

One inbox for every project

Several sites, one price.

[WHEN TO PICK JIVOCHAT]

When JivoChat is the better choice.

JivoChat makes sense if bundling phone, social and email channels into one operator app is your main need.

[FAQ]

Questions, answered.

Is muro a good JivoChat alternative?+

If your priority is live chat with a strong AI at a flat price, yes. JivoChat is broader on raw channel count.

Does muro do phone or social channels?+

muro focuses on website chat, email fallback and API/webhooks; it is not a multichannel phone and social suite.

Can I avoid per-agent pricing?+

Yes, unlimited agents on every plan.

Switch from JivoChat in an afternoon.

One snippet in your <head>, unlimited agents on a flat plan, your data in the EU. Start a 14-day free trial, no charge today.

Start free →Why muro is the best JivoChat alternative

← All comparisons · /compare/jivochat