01
AI that answers from your docs
Most questions handled before a human, on your own key at zero markup.
[ALTERNATIVE] · JIVOCHAT
A multichannel business messenger bundling live chat, email, phone and social channels, aimed at SMBs. It bills per agent, and the pitch is breadth of channels rather than a modern AI that answers from your docs.
[SIDE BY SIDE]
| muro | JivoChat | |
|---|---|---|
| Pricing model | ✓Flat monthly — from $19, unlimited agents | Per agent |
| Adding teammates | ✓Unlimited agents on every plan | Every agent is billed |
| AI | ✓AI answers from your docs, BYO key | AI add-on, not the core |
| Data residency | EU only (Hetzner DE + Amazon SES eu-west-1) | US / EU options |
| Widget weight | ~6 KB gzipped, 12 languages, auto-detected | Heavier multichannel bundle |
| Best for | Chat + AI at a flat price | Teams wanting many channels in one app |
Positioning as of June 2026. Check JivoChat’s own pricing page for current numbers.
[WHY TEAMS SWITCH]
01
Most questions handled before a human, on your own key at zero markup.
02
Unlimited agents on one plan.
03
Several sites, one price.
[WHEN TO PICK JIVOCHAT]
JivoChat makes sense if bundling phone, social and email channels into one operator app is your main need.
[FAQ]
If your priority is live chat with a strong AI at a flat price, yes. JivoChat is broader on raw channel count.
muro focuses on website chat, email fallback and API/webhooks; it is not a multichannel phone and social suite.
Yes, unlimited agents on every plan.
One snippet in your <head>, unlimited agents on a flat plan, your data in the EU. Start a 14-day free trial, no charge today.
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