Free tool
AI support cost calculator
Per-resolution and per-conversation billing means your AI support bill grows with your traffic. Set your numbers and see what that costs next to your own LLM key at provider cost.
- Free, no signup
- Runs in your browser
- Published prices, with sources
Your numbers
How many support chats your AI handles each month. Slide it up to see what a busy month costs.
What a metered tool charges per AI resolution or conversation. Check your own plan: the published prices we found are listed below.
What one answer costs on your own LLM key, at provider cost. A short support reply on a current model is usually a few cents or less.
Monthly cost
- Per-resolution billing
- $495
- Your own key, at cost
- $20.00
You keep
$475a month
That is 96% cheaper, about $5,700 a year, and it does not climb when your traffic does.
With muro, plans include a monthly pool of AI credits (one credit per AI action), and your own Anthropic key makes AI unlimited with no markup. Neither is billed per resolution.
Illustrative estimate from the numbers you enter, not a quote. Real costs depend on your model, answer length and your tool's exact pricing.
Published prices
What AI support tools charge per resolution.
Read from each vendor's pricing page on 10 October 2026. Use the one you are on as the per-resolution price above.
| Product | Price | Billed | Source |
|---|---|---|---|
| Freshworks Freddy AI Agent | $0.49 | per session | Source |
| HubSpot customer agent | $0.50 | per resolved conversation | Source |
| Help Scout AI Answers | $0.75 | per resolution | Source |
| Re:amaze AI Agent | $0.85 | per additional resolution | Source |
| Front Autopilot | $0.89 | per resolved conversation | Source |
| Gorgias AI Agent | $0.90 | per automated interaction | Source |
| Intercom Fin | $0.99 | per outcome | Source |
| Text (LiveChat) AI Agent | $0.99 | per extra AI resolution | Source |
| Zendesk AI agents | $1.50 | per automated resolution | Source |
Definitions differ from one vendor to the next, and some plans include a number of resolutions before the fee applies. The conditions for each price are in the AI support pricing study, with its dataset.
Why this gap exists
A resolution is a billing unit, not a measure of a happy customer: depending on the vendor it can include handoffs to a human or sessions that solved nothing. The meter runs on activity, and it scales with the traffic you worked to get. Bringing your own key changes the math: you pay the model provider at cost, usually a fraction of a cent to a few cents per answer, with no fee per resolution.
For the full breakdown, read per-resolution pricing vs BYOK and why AI customer support is so expensive. To size the time an AI gives back to your team, use the deflection savings calculator.
Questions
Per-resolution pricing, plainly.
Something else? Write to contact@muro.chat, a person answers.
What is per-resolution AI support pricing?
Many AI support tools bill a fee each time their AI handles a conversation, usually called a resolution or an outcome. What counts varies: at some vendors a handoff to a human, or a session that did not solve anything, is billed too. Read the definition on your vendor’s pricing page before you compare.
Why does per-resolution pricing get expensive as you grow?
Your bill is tied to your traffic. The more visitors you get, the more conversations happen, the more resolutions you are billed for. A great month or a viral moment, the thing you want most, is the thing that costs the most.
What does BYOK (bring your own key) cost instead?
With your own key you pay the model provider directly, at its list price. On Anthropic’s prices of 10 October 2026, one drafted support reply (the median of replies measured on muro) costs about $0.0001 on Claude Haiku 5.5 and $0.0053 on Claude Opus 5.5. In the study's worked examples on Claude Sonnet 5.5, a short three-reply conversation costs about $0.017 and a long, document-heavy one about $0.15.
How does muro price AI support?
Each plan includes a monthly pool of AI credits, one credit per AI action: 1,000 on Solo and 3,000 on Fleet. Connect your own Anthropic key and AI is unlimited, with no markup from muro. Neither is billed per resolution.
More free tools
Other things you can check in a minute.
Put muro on your next site.
Live chat for every site you run, hosted in Germany. 14-day trial, no card.