01
No “powered by” tax
Branding removal is part of the plan, not a separate monthly charge.
[COMPARE] · TAWK.TO
A free live-chat tool monetised through paid branding removal, hired agents and add-ons. Free is great until you need to remove the “powered by” badge, want real support, or hit the limits — then it gets nickel-and-dimed.
[SIDE BY SIDE]
| muro | Tawk.to | |
|---|---|---|
| Pricing model | Flat monthly — from $19, unlimited agents | Free + paid branding removal/add-ons |
| Remove branding | ✓Included on paid plans | Paid monthly add-on |
| AI copilot | Bring your own key — no markup, no metering | Limited / add-on |
| Data residency | EU only (Hetzner DE + Amazon SES eu-west-1) | US-based infrastructure |
| Widget weight | ~6 KB gzipped, 12 languages, auto-detected | Heavier bundle |
| Best for | Teams wanting a clean, owned setup | Zero-budget hobby sites |
Positioning as of June 2026. Check Tawk.to’s own pricing page for current numbers.
[WHY TEAMS SWITCH]
01
Branding removal is part of the plan, not a separate monthly charge.
02
Your conversations stay in the EU rather than on US infrastructure.
03
A real AI copilot driven by your own model key, at provider cost.
[WHEN TO PICK TAWK.TO]
Tawk.to is hard to beat if your budget is genuinely zero and you don’t mind the badge or US hosting.
[FAQ]
Yes if you’ve outgrown free — muro is a flat paid plan with branding removal, EU hosting and a real AI copilot included.
For EU data residency, no branding-removal upcharge, BYO-key AI, and email forwarding — things that cost extra or aren’t available on the free tool.
muro ships a ~6 KB gzipped widget that loads async, so it stays out of your Lighthouse score.
One snippet in your <head>, unlimited agents on a flat plan, your data in the EU. Start a 14-day free trial, no charge today.
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