01
Flat, not per operator
muro includes unlimited agents on every plan, so the bill does not grow with the team.
[ALTERNATIVE] · USERLIKE
A German live-chat and messaging platform with a strong GDPR story and support for channels like WhatsApp. It is priced per operator, and the messaging channels and automation you want sit on the upper tiers.
[SIDE BY SIDE]
| muro | Userlike | |
|---|---|---|
| Pricing model | ✓Flat monthly — from $19, unlimited agents | Per operator seat |
| Adding teammates | ✓Unlimited agents on every plan | Every operator is a seat |
| AI cost | Bring your own key — no markup, no metering | AI automation on higher tiers |
| Data residency | EU only (Hetzner DE + Amazon SES eu-west-1) | EU / Germany |
| Developer surface | ✓Full REST API + MCP on every plan | API on higher tiers |
| Best for | Flat-priced chat + AI + API | EU teams wanting bundled messaging channels |
Positioning as of June 2026. Check Userlike’s own pricing page for current numbers.
[WHY TEAMS SWITCH]
01
muro includes unlimited agents on every plan, so the bill does not grow with the team.
02
The AI copilot, full REST API and a hosted MCP server are on every plan, not reserved for the top tier.
03
Unlimited AI answers from your own docs at zero markup, on your Claude key.
[WHEN TO PICK USERLIKE]
Userlike is a solid choice if you specifically want bundled messaging channels like WhatsApp managed from the same German-hosted inbox.
[FAQ]
If you want flat pricing with the AI and developer API included on every plan, yes. Userlike is strong if native WhatsApp and other messenger channels are your priority.
Yes, muro hosts all data in the EU, with a signed DPA and a public sub-processor list, so the GDPR story holds up.
Yes, the full REST API, webhooks and a hosted MCP server are included on every muro plan.
One snippet in your <head>, unlimited agents on a flat plan, your data in the EU. Start a 14-day free trial, no charge today.
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