[ALTERNATIVE] · DRIFT

The best Drift alternative

An enterprise conversational-marketing and sales platform (now part of Salesloft). It’s built and priced for enterprise revenue teams — overkill and over-budget for a support widget.

Try muro free →See pricing

[SIDE BY SIDE]

muro vs Drift, line by line.

As of June 2026

	muro	Drift
Pricing model	✓Flat monthly — from $19, unlimited agents	Enterprise, quote-based
Transparency	✓Public flat prices	“Contact sales”
AI cost	Bring your own key — no markup, no metering	Bundled enterprise AI
Data residency	EU only (Hetzner DE + Amazon SES eu-west-1)	US-first
Widget weight	~6 KB gzipped, 12 languages, auto-detected	Heavy marketing bundle
Best for	Support-led teams	Enterprise revenue/ABM teams

Positioning as of June 2026. Check Drift’s own pricing page for current numbers.

[WHY TEAMS SWITCH]

Why teams leave Drift for muro.

A price you can see

Flat, public pricing instead of a sales call and a quote.

Right-sized for support

A focused inbox + widget, not an ABM revenue platform you’ll half-use.

EU residency, BYO AI

EU data by default and AI on your own key at cost.

[WHEN TO PICK DRIFT]

When Drift is the better choice.

Drift makes sense for large B2B revenue teams running account-based marketing and pipeline automation.

[FAQ]

Questions, answered.

Is muro a good Drift alternative?+

For teams that mainly want live chat and support — yes, at a fraction of the complexity and with public pricing.

Does muro do account-based marketing like Drift?+

No. muro is focused on support live chat, not ABM/revenue orchestration.

Is muro’s pricing public?+

Yes — flat plans from $19/mo, listed on the pricing page, no sales call required.

Switch from Drift in an afternoon.

One snippet in your <head>, unlimited agents on a flat plan, your data in the EU. Start a 14-day free trial, no charge today.

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