AI live chat for SaaS that answers from your own docs

Your SaaS gets the same five questions all day. Here is how to put an AI agent on your site that answers them instantly, grounded on your product, and escalates the rest to you.

The muro team

muro.chat

Published
Reading time
4 min
AI live chat for SaaS that answers from your own docs
On this page

Run a SaaS for a month and you can predict your inbox: pricing, how to cancel, where is the setting, does it integrate with X. The answers exist in your docs. The problem is being awake to paste them.

Ground the AI on your product, not the internet

muro builds a knowledge base from your docs (paste a URL, it reads the page) and an AI agent answers visitors using only that. It does not improvise pricing or invent features. If the answer is not in your docs, it says so and hands the chat to you.

What you actually set up

  1. Drop one line of widget code in your head tag.
  2. Turn on AI auto-reply and paste your docs URL.
  3. Watch the easy questions get answered while you build.

Flat price, unlimited agents, and BYOK if you want the AI uncapped. Start a free trial.

  • ai
  • saas
  • live chat
  • support

Written by The muro team. A question, or a mistake we should fix? Write to contact@muro.chat, a person reads every message.

One inbox for the chat on every site you run.

muro is live chat hosted in Germany, with an AI that answers from your docs and hands the hard questions to you, at one flat price. Try both sides in the live demo, read the pricing, or see how muro compares.