The big help desks assume you have a support team, a seat budget, and an onboarding call. If you are one person shipping three products, that is the wrong tool.
What changes when you are solo
- →Flat price, never per-seat. Add a freelancer without a bigger bill.
- →One inbox across every project you run.
- →An AI agent does the first pass so you only touch what matters.
- →Your own AI key option, so AI cost never scales past your revenue.
The AI is the point
Ground it on your docs and it answers the routine questions while you code. When it is unsure, it hands off to you. That is leverage, not headcount. Start a free trial.